TERMS

ORDER INFORMATION - BEVERLY MORRISON SCULPTOR / BMS

PRODUCT INFORMATION

  • Clay goods are one-of-a-kind stoneware editions with variations in surface design and texture. Please note that works are unique and not exactly the same due to the styling and handmade quality of the artist. As such there may be ‘crevices’ or ‘imperfections” intentionally left on the surfaces; however, this does not in any way affect the stability of the work. 

  • Any alterations to an order are subject to a price change – including a size change, quantity, and design.

  • All work is either sealed or glazed for surface protection, handling with clean hands is always recommended.

  • Filling any of the work with water, is not recommended.

  • Clay test tiles can be provided upon request, free of charge.

  • Clay is fragile, do not drop it – handle it with care.

  • All items are indoor-safe and outdoor-safe in specific climates. Please note for outdoor use in colder climates, I advise bringing them indoors in the winter.

COMMISSION WORK / TRADE ORDERS / LARGE SPECIALTY ORDERS

  • Smaller made-to-order items generally take about 6-8 weeks to complete. Depending on scheduling, quantities and/or complexity completion dates will be extended.

  • Any alterations to an order are subject to a price change – including a size change, quantity, and design.

  • Commission/Trade/Large Specialty Orders require a 50% Non-Refundable Deposit at the time of Contract Execution and Final Payment is due prior to the shipment/delivery or pickup date.

  • Major Credit Cards and Wire Transfers are accepted. Lead Time begins with Cleared Payment of Deposit, and any bank charges associated with Wire transfers will be billed to the Buyer.

LOCAL PICKUP and/or DELIVERY

  • Delivery is available for the greater Los Angeles Area. Delivery fees will vary depending on the area. 

  • Local pickup is available for the greater Los Angeles area. Please be aware that due to limited storage capacity, I cannot store items. Orders must be picked up within two weeks of fulfillment. 

  • BMS will notify customers when a made-to-order item is ready for pickup. A two-week holding period begins thereafter.

  • Should an order not be picked up within a two-week period, BMS may charge an additional storage fee. This fee is determined by the size of the order, and assessed based on the amount of square footage its items take up. Preliminary fee is $10 / day for small orders and $25 / day for large orders.

SHIPPING & RETURNS

  • All orders will be assigned an estimated ship date, please allow 2 – 3 weeks for delivery based on inventory. Large Orders will vary for delivery, please contact BMS to discuss.

  • Goods are made to order unless in stock, orders are processed on a first-come-first-serve basis.

  • Orders can also be placed based on current inventory stock available, please view the webshop for availability.

  • Clients are responsible for all shipping & handling costs, based on weight and destination.

  • Any Rush orders or special deliveries will be higher priced than regular ground shipping.

  • All out-of-stock items are shipped once the product is finished, there will be no canceled backorders.

  • All orders are shipped via FedEx or UPS Ground unless requested otherwise by your company. Larger and international orders are shipped via freight shipment on a palette using industrial cardboard crates.

  • At the time of the order, please relay the store capacity to receive a crate. Handmade unique goods may result in occasional delays and cannot be refunded or canceled.

SHIPPING & HANDLING

All orders are packed professionally to industry standards for fragile works. Buyer shall bear all risk of loss or damage in transit. BMS is not responsible for damage or loss in transit. BMS reserves the right to make delivery in installments and backorder goods unless Buyer expressly states otherwise in writing. If special handling is required to prep your order for shipment, we reserve the right to apply a handling fee.

CLAIMS

Buyer must inspect shipment upon receipt. All claims must be made within 3 business days of receipt of goods. Merchandise stored for future use must be checked upon receipt. Failure to make a claim within three business days constitutes acceptance of the goods as is.

For claims, save original carton(s) and contents for possible inspection; take photographs; call the carrier to report the damages and receive claim instructions. For all shipments, notify bm@beverlymorrison.com immediately of any damages, and supply photographs.

RETURNS

Returns accepted only if items were damaged in shipping due to our packing process. No cash refunds for returned merchandise – credit only. NO RETURNS on commissions or specialty-made items.

CANCELLATIONS & CHANGES

Orders which have been accepted by BMS are not subject to cancellation or changes, except with our written approval. BMS may require as a condition of such approval, reimbursement for any costs incurred in the production of the original order or additional costs due to changes since everything is made to order. Deposits on orders will not be returned on canceled orders.

TRADE ACCOUNTS

Please email bm@beverlymorrison.com to open a trade account and full terms.